Ticket Delivery

What does "Paperless Delivery" mean?
Paperless delivery occurs when your tickets are associated with the original card used to purchase the tickets on the primary market.  If the seller use...
Mon, 29 Jul, 2019 at 2:28 PM
What does it mean if my order is set for Electronic Transfer?
If the delivery type for your order is Electronic Transfer, you will be receiving your tickets electronically, on your mobile device. Before your event,...
Fri, 10 Jul, 2020 at 1:35 PM
My tickets are supposed to be held at Will Call. What is that?
When your tickets are set as Will Call, it means that they will be available for pick up at the venue on the day of the event. Some venues have separate Wil...
Mon, 29 Jul, 2019 at 3:11 PM
My delivery method says Local Pickup, how will I know where to go?
If your tickets are set for Local Pickup, they will be available at or near the venue on the day of the event. When the seller has finalized the details, we...
Mon, 29 Jul, 2019 at 3:11 PM
Why are my tickets now AXS Mobile ID, but when I bought them they were listed as Flash Seats?
Flash Seats is changing its name to AXS Mobile ID.  It still works the same way as before   Don’t worry – your tickets are still 100% authentic and will g...
Fri, 10 Jul, 2020 at 1:32 PM
What is “AXS Mobile ID”? How do I know this is a secure method?
AXS Mobile ID is a convenient and secure digital ticketing system that allows tickets to be transferred electronically for paperless entry into your event. ...
Fri, 10 Jul, 2020 at 1:33 PM
How do I set up an AXS account? What if I already have an account?
In order to set up an AXS account, you will need to go to www.axs.com. Click "Sign In" from the menu across the top, and then click on the “Create...
Fri, 10 Jul, 2020 at 1:34 PM